Thank you for using PaisaMagic.com. This refund and cancellation policy outlines the terms and conditions governing refunds and cancellations for the services provided by PaisaMagic.com. By using our website and services, you agree to abide by this policy.
Refunds
a. Mobile Recharge, DTH Recharge, and Bill Payments: Once a mobile recharge, DTH recharge, or bill payment transaction is successfully completed, it cannot be canceled or refunded. It is your responsibility to ensure the accuracy of the information provided for such transactions.
b. Money Transfer: Once a money transfer transaction is successfully completed, it cannot be canceled or refunded unless there is an error or technical issue that prevents the recipient from receiving the funds. In such cases, we will investigate and process a refund if appropriate.
c. Insurance and Loan Payment: Refunds for insurance and loan payment services are subject to the terms and conditions set by the respective insurance provider or loan agency. Please refer to their specific refund policies for more information.
Cancellations
a. Mobile Recharge, DTH Recharge, and Bill Payments: Once a mobile recharge, DTH recharge, or bill payment transaction is initiated, it cannot be canceled or modified. It is your responsibility to verify the accuracy of the information provided before initiating the transaction.
b. Money Transfer: If you need to cancel a money transfer transaction, please contact our customer support as soon as possible. Cancellations are subject to the terms and conditions of the money transfer service provider and may incur cancellation fees or charges.
c. Insurance and Loan Payment: Cancellations for insurance and loan payment services are subject to the terms and conditions set by the respective insurance provider or loan agency. Please refer to their specific cancellation policies for more information.
Disputed Transactions
If you believe that a transaction has been processed incorrectly or fraudulently, please contact our customer support immediately. We will investigate the issue and, if necessary, initiate a refund or take appropriate action as per our internal dispute resolution process.
Changes to Refund and Cancellation Policy
PaisaMagic.com reserves the right to modify or update this refund and cancellation policy at any time. The revised policy will be posted on our website with the updated date. We recommend reviewing this policy periodically.